Postal Address
TotalEnergies Marketing Malawi Limited
Private Bag 5125,
Limbe - Maselema,
Blantyre,
Malawi.
Email address
mw-[email protected]
Grievances and Complaints
Email address for complaints and grievances
To initiate the grievance or complaint resolution process, please complete and submit the Grievance/Complaint Reporting Form below.
TotalEnergies Customer Service
Customer Service Centres: Head Office Off Chipembere Highway Limbe, Kambuku City Centre Lilongwe, Luwinga Mzuzu Depot. Our customer service personnel in these locations will attend to you accordingly.
Open hours:
Monday - Thursday: 7:30am to 12:00pm, 01:00pm to 04:00pm.
Friday: 7:30am to 12:00pm, 01:00pm to 03:00pm.
Telephone number:
+ (265) 1 847 766 (Head Office)
Customer service numbers:
+ (265) 211 96 07 80 (Head Office Maselema Blantyre)
+ (265) 212 248 490 (Kambuku Service Centre Lilongwe)
+ (265) 211 96 07 79 (Mzuzu depot)
For complaints and grievances
+265 987 34 93 34 (WhatsApp and Phone Calls)